Welcome to

Startline Support


GETTING STARTED

Plan and pricing

Creating an account

Setting up an account


FEATURES

Personalization

Technology Tagging

Daily Recommendation

Search

Multi-Account

Create Company Card

Location Identifier


SETTINGS

Account Settings

Collaborators Settings

Bookmark Settings

Plan Settings


Frequently Asked Questions

Choosing a funding round I belong

How to verify my account

Plan and Pricing

Startline provides multiple plans to suit you and your business’s need. All plans are charged monthly with no contracts, no setup fees, and no hidden gimmicks.


It is very important to identify what type of user you are when you create an account. Startline offers two different tracks (Innovator and Corporate) to provide different type of solutions.

Innovator:
Innovator accounts focus on showcasing company/ product information to potential clients or business partners. By utilizing the "My Innovator" section, Innovator users can fill in their company information to create Company Cards on the Search page so other users can view their company profile.

For Innovator users to have a glimps of what its like to be a corporate user, we have unlocked features of the free plan of Corporate users for Startups users to enjoy!

Corporate:
Corporate users have all features of Innovator accounts along with features to view detailed information of other companies on the search page. By utilizing this feature, Corporate users are able to look for companies in specific technology verticals that could be useful for the growth of their company.

Check out the table to compare features between Innovator and Corporate accounts:

Features Innovator Corporate
Create Company Card O O
Search other companies 100 searches per month 100 - unlimited searches per month
Received daily recommendations X O
Bookmark companies X O
Free upgrade to future platform features X O
Multiple Account Management System X O
Consulting service X O


You are free to upgrade or downgrade to any plan anytime. Plan changes will be made effective after the next billing date

We offer a monthly subscription service with no long-term contracts.
Users are billed monthly for the upcoming month's service. The subscription can be terminated at any time before the next billing date without any penalties or refunds.

Here's how our termination policy works:

  1. Payment Cycle: When a user signs up for our service, they are billed for the upcoming month. The subscription plan runs from the day of payment until the day before the next payment date.

  2. Refunds: Once a payment date has passed, refunds are not provided for that billing cycle. Users are responsible for the full monthly fee if they cancel after the payment date has passed.

  3. Termination: Upon cancellation, the subscription will remain active until the end of the current billing cycle and automatic renewal will stop. Users will not be billed for the subsequent month.


Personal (Free Forever)


  • Unlock Startline's AI-powered Matching Features
  • Search 100 company profiles per month with basic content
  • Access to basic information

Business ($49/month)


  • Unlock Startline's AI-powered Matching Features
  • Search 600 company profiles per month with full content
  • Receive customized content from our dedicated success manager
  • Free upgrade to future platform features

Enterprise ($199/month)


  • Unlock Startline's AI-powered Matching Features
  • Access to unlimited company profiles with full results
  • Receive customized content from our assigned success manager
  • Get professional consulting support from industry renowned subject matter expert
  • Free upgrade to future platform features
  • Collaborate with up to 5 team members

By being able to collaborate with up to 5 team members, you are able to share your account, enabling unified access to AI capabilities, shared company bookmarks, and streamlined account management. Admin controls ensure efficient collaboration. Elevate your team's productivity today!



Still considering? Try out our Personal plan! No credit card needed, no commitment, free forever.





Create an account

You can create a free account anytime without choosing a paid plan. With this account, you can try out the different features that Startline offers and if we meet your needs, try upgrading!



Hold on! Do you already have a co-worker that has a Startline account?

"If yes, ask your admin to send you a team invitation so that you can join their team. Do not create a new account from the registration page. One account can only belong to one team.",



To start, head to our Sign Up page. Create an account with your work email and a new password.





Your password must be at least 12 characters long and consist of a combination of uppercase letters, lowercase letters, digits, and the specific special characters

- At least one uppercase letter
- At least one lowercase letter
- At least one special character from the the set @ $ ! % * ? & # < >
- At least one digit


After creating an account, select the plan that you would like to use





And that’s it! Simple and easy. You have successfully created a new account on Startline.

Next up, you should set up your company profile!





Setting up an account

Once you have signed up for Startline, you should have already chosen whether you are a innovator or corporate user. If you have done that yet, check out and make sure you sign up! Here


Did you know that you need to verify your account before being able to create your company card?

To find out how to verify your account, check out and prepare the necessary documents before you proceed! Here


Innovator users will be directed to the innovator profile page where we require you to fill out your information.

The information you provide will be used to create your own company card on our platform.



CEO Contact
This section facilitates direct communication with your CEO, allowing key clients to engage with your company's leadership for valuable business opportunities.

Basic Information:
Comprising key details such as contact information, website URL, company size, founding year, industry sector, headquarters location, and descriptive tags, this section offers a comprehensive overview of your organization.

Team Information:
Enable potential customers to connect effortlessly by showcasing your dedicated team members and their roles within your company.

Product List:
Presenting detailed product information such as product photos, brochures, names, and descriptions, this section offers easy access to the array of offerings provided to your customers.

Financials: By detailing your funding stage, this section provides clients with insights into your company's stability and growth trajectory, fostering confidence in your business.

To know more about the different funding rounds that you can choose from, check out the information here!

After entering your information, click on "Save" to store the inputted data. Subsequently, proceed to "Verify Account" to confirm your association with the stated company, ensuring authentication and establishing credibility.

Upon verification, you gain the ability to craft a distinctive company card on our search page. This card serves as a gateway for potential customers to explore and familiarize themselves with your business, enhancing visibility and facilitating informed decision-making.


Corporate users will be directed to the corporate profile page where we require you to fill out your information.

The information you provide will be used to create your own company card on our platform.



CEO Contact
This section facilitates direct communication with your CEO, allowing key clients to engage with your company's leadership for valuable business opportunities.

Basic Information:
Comprising key details such as contact information, website URL, company size, founding year, industry sector, headquarters location, and descriptive tags, this section offers a comprehensive overview of your organization.

Team Information:
Enable potential customers to connect effortlessly by showcasing your dedicated team members and their roles within your company.

Product List:
Presenting detailed product information such as product photos, brochures, names, and descriptions, this section offers easy access to the array of offerings provided to your customers.

Financials: By detailing your funding stage, this section provides clients with insights into your company's stability and growth trajectory, fostering confidence in your business.

Once you have filled in your information, click on save to save the information you have inputed and then verify account to verify that you are really from the company that you state you are from.

Hold on! There are some additional things you can do to make the most out of your corporate account!

For enterprise users, we provide a joint account access that allows multiple accounts to share information within our platform!



Team Member Invitation:
In this section, input your team member’s email and click send invitation to invite your co-worker onto the Startline workspace under your team.

Search Customization:
This contains some questions we have for you so that we can better manage what kind of companies we should recommend to you!


And thats it! Once you have completed up till here, you are good to go to start searching!